Skip to deletion request
rekaplyPrivacy Policy

YOUR INFORMATION. YOUR CHOICE.

Delete your account
or data.

Request deletion from Rekaply, operated by Le Solutions. You do not need to sign in or reinstall the app.

Use your Rekaply sign-in email, including an Apple private relay address if you use one. Parents can use their own contact email.

For selected data, describe the type of records. Do not include children’s names, passwords, payment details or identity documents. 0/500

This prepares an email. You will review and send it from your email app. Entries are not submitted or saved by this form.

What happens next

  1. Prepare your request, then send the email to info@rekaply.com.
  2. We may contact you to verify your identity and authority over the records.
  3. We will confirm the scope and timing of deletion, any records that must be kept, and when the request is complete.

What can be deleted

Account requests cover the account and its associated personal data, including saved profile, contact, class, transcript and recap records. You can also request deletion of selected data or records about your child.

Some security, consent, legal and permanent messaging opt-out records may need to be retained with access restricted. We will explain any exception that applies. Submitting a request does not immediately erase records.

Uninstalling or signing out does not delete cloud records. Account deletion does not automatically cancel a subscription billed by an app store or another provider; manage any active subscription with that provider.

See our retention and deletion policy for more details.